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Contact information

We value your inquiries and strive to provide timely assistance. Your satisfaction is our priority and we look forward to assisting you with any questions or information you may need.

Phoenix, Mauritius

+230 408 57 57

[email protected]

Reservation Department

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Travel Department

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Management Department


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    Frequently asked question

    At Best.mu, our dedicated team operates during the following office hours. Working Days: Monday to Friday and Working Hours: 08:30 to 17:00 This schedule ensures that our team is available and ready to assist you during the standard business week. Should you have any inquiries or require support, please feel free to reach out to us during these specified hours. We value your time and look forward to serving you during our regular office schedule.

    Unlike traditional offices, we operate as an online tour operator licensed by the Tourism Authority with license number 14386. As a digital-first business, we don't have a physical office space for in-person visits. However, you can easily reach us through our online channels, including email and phone. Our dedicated team is available to assist you with any inquiries or support you may need. Please feel free to contact us, and we'll be happy to help you plan your next adventure or address any questions you may have.

    When you reach out to Best.mu, our dedicated team is committed to providing timely and efficient assistance. We understand the importance of addressing your concerns promptly. Our standard response time is within 24 hours of receiving your email or query. This commitment is applicable during our regular working days, which are Monday to Friday. If you contact us outside of these working days, rest assured that your inquiry will be promptly attended to on the next available business day. We value your engagement with us and appreciate your patience. If you have any urgent matters or need immediate assistance, feel free to reach out during our office hours, and our team will be more than happy to assist you.

    Explore the support options available for technical issues. Learn how to troubleshoot common problems and when to contact our technical support team for assistance on 408 57 57. Get information on response times and available resources for self-help.

    Understand how billing and payments are handled. Learn about accepted payment methods, billing cycles, and where to find detailed billing information. Get information on how to address any billing-related inquiries on 408 57 57

    Learn about our commitment to protecting your privacy and the security of your data. Understand how we handle personal information and the measures we take to ensure the confidentiality and integrity of your data. For more detail, kindly send us a mail on [email protected] with subject Privacy and Data Security.

    Explore information on potential corporate partnerships or collaborations. Learn how businesses can connect with us for mutually beneficial opportunities. Understand the process for initiating discussions and the criteria for successful. For more information, kindly send us a mail on [email protected] with subject Corporate Partnership.

    If you're a member of the press or media, find out how to get in touch with our media relations team. Learn about our media policies and procedures for handling inquiries, interviews, and requests for information. Contact us on [email protected] with subject Press and Media Inquiries
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